Support
Help for FlexCatcher users. Read the FAQ below, then email us if you still need help. Include the device ID from the app Dashboard — it is the fastest way for us to find your session.
FAQ
What is FlexCatcher?
FlexCatcher is an Android utility for delivery drivers. After you set filters (pay, duration, stations, work hours) and tap START, it watches the Offers screen in the Flex app on your phone and reserves blocks that match your rules. Automation runs on your device. Studio 91 is not affiliated with any delivery platform.
How do I enable Accessibility?
Open FlexCatcher → read the in-app disclosure → tap Agree → Android Settings → Accessibility → enable FlexCatcher. Without this permission the app cannot read the Offers screen or tap Refresh / Reserve. You can turn the service off at any time in the same settings.
How do I start catching blocks?
1) Install the Flex app, sign in, and open the Offers screen.
2) In FlexCatcher, set your filters.
3) Enable Accessibility and give consent.
4) Tap START. A persistent notification appears while the session runs; tap Stop (or pause) to end it.
Use a physical Android phone. Emulators are not supported by licensing.
How does the free trial work?
The free period is part of the Google Play subscription. Payment goes through Google Play, and you cancel in your Google Play subscriptions. The app does not see your card. There is no licence key, no price in the app, and no external payment provider.
No matching blocks / nothing is reserved
Availability depends on your market and timing. Try lowering the minimum pay or hourly rate, widening the work-hours window, or clearing a station whitelist that is too narrow. Keep the Flex app on the Offers screen while FlexCatcher is running.
Does FlexCatcher ask for my account password?
No. FlexCatcher never asks for your login or password and never signs in to your account on a remote server. It only reads the Offers screen you already have open after you consent and tap START.
What data is sent to Studio 91?
A hashed device ID, device and app versions, licence/trial state, session funnel counters, a numeric filter snapshot, and diagnostic/crash reports when something goes wrong. We do not collect your account password or the full text of your screen. Full details: Privacy Policy.
How do I request data deletion?
Email studio91apps@gmail.com and include the device ID from Dashboard. We complete deletion requests within 30 days.
Is FlexCatcher affiliated with any delivery platform?
No. FlexCatcher is an independent app from Studio 91. Third-party platform names are trademarks of their respective owners. The platform's terms may restrict automated tools; you are responsible for how you use this app.
Still need help?
Write to studio91apps@gmail.com. Please include:
- Device ID (Dashboard)
- Phone model and Android version
- App version
- What you tried and what you saw (short description)
General Studio 91 enquiries (not FlexCatcher support): studio91apps@gmail.com.